Storm & disaster support.
We are fully prepared to take the necessary actions to support you.
Florida and Alabama customers: Hurricane Isaias has caused power outages in your area that may be affecting your service. Service should resume once your local utility restores power.
Inclement weather prep and WiFi restart tips for power outages.
In the event of storm-related impacts, Fidium is prepared to support service continuity.
We take proactive steps such as fueling generators, staging supplies, installing flood gates on key facilities, and preparing backup resources.
If storm conditions cause network damage, our crews are ready to make repairs as soon as it is safe to do so.
Need help?
Power outages can also affect your equipment, and simple restart steps may help restore service once power returns.
If power is off
Call your local utility company.
If power is on and service hasn't returned
Restart your equipment.
