UCaaS services for business: A complete collaboration solution.
Bring your team together with cloud-based voice, video, messaging, and mobility—all in one platform.
One platform for every conversation.
Fidium's UCaaS solutions streamline communications across your organization, enabling seamless collaboration from any device or location. Whether in the office, remote, or hybrid, your team gets access to enterprise-grade calling, video conferencing, instant messaging, screen sharing, and file collaboration all in one secure cloud platform.
Integrated with Microsoft Teams and available with softphones or desk phones, Fidium UCaaS services keep employees connected, productive, and responsive to customers—no matter where work happens.
Powerful, flexible and always-on.
Cloud Voice
Crystal-clear HD calling, voicemail to email, and call handling features.
Collaboration Tools
Host or join meetings, share files, and message instantly in one space.
Business Mobility
Use desktop, mobile, or tablet apps to stay connected on the go.
Why Fidium for UCaaS solutions?
The unified collaboration experience your business needs—with the service it deserves.
UCaaS seat options:
Find the right fit for every role—from essential voice service to advanced collaboration tools. Mix and match UCaaS seat options to meet the unique needs of your team.
Softphone-only with voice basics
Cost-effective option for basic users
Full-featured voice + messaging
Best for daily voice and internal messaging communications
Adds meetings and collaboration tools
Designed for collaboration-driven users
Premium collaboration with admin control
Best for high-volume meeting hosts and administrators
Add-ons available: Long Distance Calling (bundled minute packages or unlimited plans), Auto Attendant, Call Recording/Admin, IVR, CRM Integration, Meet Me Conferencing, Receptionist Client, and SMS Messaging. Contact sales to customize your solution.
99.999%uptime
Guaranteed with our cloud communications platform.
Thousandsof fiber route miles
And on-net/near-net buildings support low-latency voice traffic.
30%productivity gain
When teams use unified communications (Frost & Sullivan).
67%of employees
Say UCaaS solutions help them work better remotely (Forrester).
UCaaS vs. traditional voice solutions:
| Feature | UCaaS | Traditional PBX / Voice Only | Standalone Collaboration Tools |
| Calling Features | HD Voice, Voicemail-to-Email, Auto Attendant | Basic voice only | Not included |
| Video Conferencing | Integrated, HD Video Conferencing | Not available | Separate tool required |
| Team Messaging | Built-in chat, file sharing, presence | Not available | Separate platform (e.g., Slack, Teams) |
| Remote Access & Mobility | Full mobile + desktop app support | On-site only or limited VoIP | Varies by tool |
| Scalability | Add/remove users anytime, no on-site hardware needed | Requires hardware and technician visits | Depends on individual tools |
| Integrations | Microsoft Teams, Outlook, CRM integrations | Limited or none | Often limited or separate platforms |
| Security & Compliance | Encrypted voice/video, HIPAA-ready | Varies widely | Depends on app-by-app security |
Who thrives with unified communications services?
UCaaS empowers industries where agility, responsiveness, and customer communication are essential:
Get started in 3 simple steps:
Fidium makes deployment quick, easy, and tailored to your needs.
Assess
We evaluate your voice and collaboration requirements.
Configure
We configure user profiles, call routing and app settings.
Launch
We deploy the platform and train your team.
Complete the conversation part of Fidium's Voice & Collaboration Suite.
Pair UCaaS with other Fidium solutions to optimize how your team communicates:
Have questions? We’ve got answers.
What’s included in Fidium unified communication as a service (UCaaS)?
Fidium UCasS includes calling, video conferencing, chat, screen sharing, and voicemail—all integrated in one cloud-based app.
Can I keep my existing phone numbers and hardware with Fidium’s Business UCaaS?
Yes. We offer number porting and can support select existing IP phones.
How secure is Fidium’s UCaaS platform?
Fidium’s UCaas solution includes a reliable platform with encrypted voice, secure messaging, and HIPAA-ready video when required.
Is UCaaS better for remote or in-office teams?
Both. UCaaS works equally well for fully remote, hybrid, or office-based user.
Can UCaaS scale as my business grows?
Absolutely. UCaaS solutions by Fidium let you add users, features and locations without needing new infrastructure.